Dippin' Dots Statement regarding COVID-19

March 16, 2020

Dear Valued Customers:

As the novel coronavirus (COVID-19) continues to spread, we are thinking of our neighbors, friends, families and customers like you. Because the health and well-being of our customers and employees is paramount to us, I want to take a moment to provide an update. 

Our team is committed to educating those operating in or around Dippin’ Dots facilities and to providing a safe environment. Rest assured we are actively tracking the most recent information provided by the CDC and public health officials, while keeping the safety of our customers and employees top of mind.

We are taking precautions to safeguard our employees by placing all non-essential business travel outside the United States on hold due to the coronavirus outbreak. Employees are also encouraged to limit any air travel within the United States as much as feasible and to conduct business through email and telephone in lieu of face-to-face meetings. 

To ensure the safety of our products, we want to remind our customers that our manufacturing procedures are regularly reviewed by the various agencies to ensure our practices promote the health and safety of our employees and customers. According to the International Dairy Foods Association (IDFA), it is important to note that no public health authority has advised of any concern that this illness can be transmitted or has been known to be transmitted via food or drink. This also concurs with CDC guidelines.

IDFA is confident that dairy foods produced and processed in the United States are safe and the systems in place to ensure the safety and integrity of dairy foods are working as intended.

Dairy foods produced and processed in the United States are some of the most highly regulated and safest foods available to consumers. For example, the milk in your glass was tested up to 17 different times before it reached you.

In addition, we routinely clean our equipment to reflect standard guidelines and use cleaning agents as set forth by the Environmental Protection Agency. As we continually take precautions to ensure your experience with Dippin’ Dots is safe, we encourage you to take this time to care for your loved ones by building memorable moments and keeping them healthy.

In these challenging times, Dippin’ Dots is committed to doing our part to navigate through this unprecedented situation. We are here for you whenever you need us. If you want to connect, please reach out through this Contact page or call us at (270) 443-8994.


Scott Fischer

CEO, Dippin' Dots